Heidi Healthcare AI in Your GP Consultation

At The Village Practice we are committed to providing safe, effective and patient focused care.

To support this, some of our clinicians now use Heidi AI during consultations. This advanced tool assists clinicians in reviewing information and improving efficiency, while ensuring that clinical skill and judgment remain central to your care.

What is Heidi AI?

Heidi AI is a digital assistant that helps clinicians by analyzing consultation details and supporting decision-making. It does not replace your clinician—their expertise and knowledge guide every decision.

Benefits for Patients

  • Improved Accuracy: Heidi helps clinicians review symptoms and history thoroughly.
  • Time Efficiency: Reduces administrative tasks so clinicians can focus on you.
  • Enhanced Safety: Supports identification of potential risks or missed details.
  • Consistent Care: Helps maintain high standards across consultations.

Your Choice Matters

We understand that using AI in healthcare may raise questions. You have the right to decline its use. Before Heidi is used:

  • Your clinician will explain why they wish to use Heidi.
  • They will ask for your consent.
  • If you prefer not to use Heidi, your care will continue without it.

Data Privacy

Your privacy is our priority. Heidi operates under strict NHS data protection standards.


The Village Practice DPIA
Information on Heidi Health safety

Frequently Asked Questions

Q1: Does Heidi AI make decisions about my care?

No. Heidi AI supports clinicians by providing information and suggestions, but all decisions are made by your clinician.

Q2: Is my data safe?

Yes. Heidi complies with NHS data protection standards and does not share your information outside approved systems.

Q3: Can I refuse the use of Heidi AI?

Absolutely. You have the right to say no. Your clinician will explain its use and ask for your consent before proceeding.

Q4: Will using Heidi AI change the quality of my care?

Heidi is designed to enhance care by improving accuracy and efficiency, but your clinician’s expertise remains the most important factor.

Q5: Who can access my data when Heidi is used?

Only authorized NHS staff involved in your care can access your data. Heidi does not store or share data beyond NHS-approved systems.

Compliance Note

This information is provided in line with NHS guidance on the use of AI in healthcare.