The NHS is there for us from the moment we are born. It takes care of us and our family members when we need it most.
The NHS Constitution was created to protect the NHS and ensure it will always do the things it was set up to do when launched in 1948: provide high quality healthcare that is free and for everyone.
No government is able to change this constitution – essentially a promise that the NHS will always be there for you – without the full involvement of staff, patients and the public.
The NHS Constitution sets out what you can expect from the NHS, your rights as a patient, the quality of care you’ll receive, the treatments available to you and your right to comment and complain.
To help all healthcare services provide a prompt, courteous and efficient service to all, we ask you to:
- Use appointment and prescription systems appropriately and responsibly
- Supply information requested by staff
- Treat staff with courtesy and respect