Prescription Line Changes

Posted by: adrianmachinn - Posted on:

From Monday 28 April, our prescription line will be changing and will be active between 8am and 2pm.  Outside of these hours the prescription line will be closed and voice mails for reordering repeat prescriptions will not be possible.

Patients are encouraged to order repeat prescriptions by using the NHS app or the patient Access app. Alternatively you can send a message using Patchs.

You can find out how to order prescriptions by going to: www.villagepracticethornton.nhs.uk/prescriptions/ordering-prescriptions/

Please note that prescriptions may take 48 hours for the practice to process. Please ensure you give enough time for your medication to be processed. We have also updated our website to show our urgent prescription process and it can be found at: www.villagepracticethornton.nhs.uk/prescriptions/urgent-prescription-requests/

If you need any help or assistance then please contact the practice where staff will be able to help and assist.